Privacy Policy

Effective Date: 7/22/2025

1. Introduction

This Privacy Policy describes how Extreme Snorkels, Inc. ("we," "us," or "our") collects, uses, and shares information about you when you visit our website https://www.extremesnorkels.com/ (the "Site") or purchase ATV/UTV aftermarket parts and accessories from us.

By using our Site or services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

Personal Information

We may collect the following personal information when you:

Create an account
Make a purchase
Sign up for our newsletter
Contact customer service
Participate in surveys or promotions

This information may include:

Name and contact information (email address, phone number, mailing address)
Billing and shipping addresses
Payment information (credit card details, PayPal information)
Order history and purchase preferences
Vehicle information (make, model, year of ATV/UTV)
Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our Site:

IP address and location data
Browser type and version
Device information
Pages visited and time spent on our Site
Referral sources
Search terms used on our Site
Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from:

Payment processors
Shipping carriers
Marketing partners
Social media platforms
Data analytics providers

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate about your purchases and account
Provide customer service and support
Send promotional emails and marketing materials (with your consent)
Improve our website and services
Personalize your shopping experience
Recommend products based on your vehicle and purchase history
Prevent fraud and enhance security
Comply with legal obligations
Analyze website traffic and user behavior

4. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with trusted third parties who help us operate our business:

Payment processors (Stripe, PayPal, etc.)
Shipping and fulfillment companies
Email marketing services
Website hosting providers
Analytics services
Customer service platforms

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes
Protect our rights and property
Prevent fraud or illegal activities
Ensure the safety of our users

With Your Consent

We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Remember your preferences and login information
Analyze website traffic and performance
Provide targeted advertising
Improve user experience

You can control cookies through your browser settings, but disabling them may affect website functionality.

Types of Cookies We Use:

Essential Cookies: Required for basic website functionality
Performance Cookies: Help us understand how visitors use our site
Marketing Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your settings and preferences

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

Request access to your personal information
Request a copy of your data in a portable format

Correction and Updates

Update or correct your personal information
Modify your account settings

Deletion

Request deletion of your personal information
Close your account

Marketing Communications

Unsubscribe from marketing emails
Opt out of promotional communications
Adjust communication preferences

Cookie Control

Manage cookie preferences
Opt out of targeted advertising

To exercise these rights, contact us at [PRIVACY EMAIL ADDRESS].

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

SSL encryption for data transmission
Secure payment processing
Regular security audits
Access controls and authentication
Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Account information is typically retained until you request deletion or close your account. Transaction records may be kept longer for legal and business purposes.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.

12. State-Specific Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to delete personal information
Right to opt out of the sale of personal information
Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties.

Other State Laws

Residents of other states may have additional rights under applicable state privacy laws. Contact us for more information about your specific rights.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

Posting the updated policy on our website
Sending email notifications to registered users
Displaying prominent notices on our Site

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

14. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: sales@extremesnorkels.coom
Phone: 252-230-4597

For privacy-related inquiries, please include "Privacy Policy" in the subject line.

15. Additional Information for ATV/UTV Customers

Vehicle Information

We may collect information about your ATV/UTV (make, model, year, engine size) to:

Recommend compatible parts and accessories
Ensure proper fitment
Provide technical support
Improve our product catalog

Product Reviews and Photos

If you submit product reviews or photos:

We may display them on our website
You grant us permission to use submitted content
Personal information in reviews may be visible to other users
You can request removal of your reviews at any time

Warranty and Technical Support

For warranty claims and technical support:

We may retain purchase records and communication history
Technical support conversations may be recorded for quality assurance
Warranty information may be shared with manufacturers when required